Privacy Policy

Intuitive Technologies Australia Pty Ltd Trading As Intuition SofTech Australia respects every customer’s privacy, and we are committed to being transparent with you about how we handle personal data. This Privacy Policy explains how Intuition SofTech Australia collects, shares, and uses personal data you provide to us when using the Intuition SofTech Australia services or website. We also offered some sections for you to learn how you can exercise your privacy rights and choices.

Please read this Privacy Policy carefully before accessing our Website and using the Intuition SofTech Australia Services. If you have any questions, please contact us at Info@intuitionsoftech.com.au

Overview

Intuition Softech Australia (“we,” “us,” or “Our”) respects the privacy rights of its customers and understands the importance of protecting and handling information collected about you under both the law and best practice. This Privacy Notice is written to comply with the Australian Data Privacy Directives (13 Australian Privacy Principles (APPs) and Article 14 of EU General Data Protection Regulation, i.e., Regulation (EU) 2016/679 (“GDPR”)

This Privacy Notice applies to personal information which we process relating to people who have:

• View pages in our website
• Agreed to receive marketing information from us;
• Contact us for inquires and support

This Privacy policy also describes what rights you have regarding your data, how you give your consent, and how you can withdraw your consent. Intuitive Technologies Australia Pty Ltd owns and operates the website, and services, available at www.Intuitionsoftech.com.au, (collectively, the “Intuition Softech Australia Website”). This privacy policy (“Privacy Policy”) applies to Intuition Softech Australia Website and to all of the services and software, whether accessed via a computer, mobile device, or other device.

Acceptance And Use

By using the website, you signify your acceptance to the terms of this Privacy Policy, which is considered your official consent to process your personal information, your consent to the collection, use, and disclosure of your personal information as described further below.

If you are not comfortable with any aspect of this Privacy Policy. You should immediately discontinue any access to the Intuition Softech Australia website and services.

Summary of Personal Information and Use 

We may collect or obtain Personal Data about you, and this information may be stored or processed out of your region through the following methods listed in this Privacy Policy. “Personal Data” means data, whether true or not, about an individual who can be identified from that data. Common examples of personal data could include Name, Email address, url, IP address, Mac Address etc.

How do we get your consent?

When you use our website, you consent to our collecting of your data and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. if you like to withdraw your consent please see our data privacy rights and choices section

Purposes of Data Collection

The following are examples of how we use your Personal Information:

• Provision of Services
• Offering and Improving the website
• Customer Engagement
• Legal Compliance

Types Of Users Who Use Our Website

Our policy and service applies to the below parties: please see if you are included among or send us a message if you can find the category you fall in.

• Users who visit our website;
• Customers who request a call or Request a Quote;
• People who contact us with inquiries

Depending on our relationship with you or the purpose of you using our service, we will collect and use your information in different ways. Please read this privacy statement carefully to find out the information that we collect about you and how we use this information.

Data Protection Principles

We collect, process, and use personal data (under the definitions of the Australian Data Privacy Directives (13 Australian Privacy Principles (APPs) and GDPR implementation Directive 95/46/EC, to provide our services. Personal data means any information that enables us to identify you, directly or indirectly, such as name, email, address, any form of identification number, or one or more factors specific to you or your beneficiary’s identity.

We are committed to complying with applicable data protection laws and will ensure that personal data is:

• Used lawfully, fairly, and transparently;
• Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes;
• Relevant to the purposes we have told you about and limited only to those purposes;
• Accurate and kept up to date;
• Kept only as long as necessary for the purposes we have told you about;

Types Of Data We Collect From You 

We may collect and process the following personal information about you:

• Device Information. If you view our website, we will collects your IP address, Mac Address and Usage data.
• Customer Data: When you Request a call back or Request a Quote on our website, we will direct you to provide us with your Full Name, Phone number, and Email address. In order to contact you back regarding your requests.
• Correspondence Data. Any correspondence you send us.
• Usage Data. We also collect usage data about you whenever you interact with our services. This may include which webpages you visit, what you click on, when you performed those actions, and so on. We collect data from the device and application you use to access our services, such as your IP address, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time, and clickstream data. 

We may also collect your geographic location based on your IP address. If you arrive at an Intuition Softech Australia website from an external source (such as a link on another website, contained in an email), we may use this information, to analyze trends, administer the site, track customers, and gather demographic information about our customer base as a whole.

Cookies and web beacons 

A cookie is a text file containing a small amount of information that is sent to your browser when you visit a website.  The cookie is then sent back to the originating website on each subsequent visit, or to another website that recognizes it. Cookies are an extremely useful technology and do lots of different jobs. A Web beacon is an often-transparent graphic image, usually no larger than 1 pixel x 1 pixel, which is placed on a website or in an email that is used to monitor the behavior of the customer visiting the website or sending the email. It is often used in combination with cookies. 

What cookies do we use?

The cookies that we use fall into the following categories:

• Analytical/performance cookies. They allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that customers are finding what they are looking for easily.
• Functionality cookies. These are used to recognize you when you return to our website. This enables us to personalize our content for you, greet you by name and remember your preferences.
• Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

We use various types of cookies (including some that we place and others which we permit third parties to place on our site) for a number of purposes. The information collected by cookies allows us to monitor how many people are using our services and their interactions with other services, how many people open our e-mails, and for what purposes these actions are being taken. Cookies are also used to facilitate a customer’s log-in, as navigation aids, and as session timers, and to restrict underage use of our tools and services. We do not link non-personal information from cookies to personally identifiable information without permission. If for any reason you do not want us to track your use of our site using cookies, you can opt out of this using your browser settings and can also select the option “Do Not Track” (for more information please refer to your browser). Most browsers offer instructions on how to reset the browser to reject cookies in the “Help” section of the toolbar.

We use web beacons to collect information about the use of our services. The information collected by web beacons allows us to monitor how many people are using our services, how many people open our e-mails, and determine for what purposes these actions are being taken. Our web beacons are not used to track activity outside of our services.

How do I change my cookie settings?

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.

How We Use Your Data 

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances, but for more information about the types of lawful basis that we will rely on to process your data

• Provide our services to you
• Provide a quote for your project
• Process customers transaction when you make a purchase
• Conduct further analysis on research data we have already collected;
• Monitor, detect and prevent fraud, improper activity and ensure Intuition Softech Australia’ policy compliance
• Evaluate how you and other customers interact with our online services
• Protect Intuition Softech Australia site and our customers
• To comply with legal and regulatory obligations.

With Whom We Share Your Data 

Intuition Softech Australia only shares your personal information with third parties under the circumstances described below. We do not sell or otherwise disclose personal information we collect about you for monetary or other valuable consideration.

• Authorized vendors: We may share your data with third-party vendors that help us operate our website, process payments, and deliver our services and also comply with your instructions and our contractual obligations. These include payment processors, content delivery networks (CDNs), cloud-based hosting services, monitoring services, email service providers, quality assurance and testing vendors, fraud and abuse prevention vendors, customer relations management (CRM).
• With Service Providers: We may share personal information with vendors, consultants, payment processors, and other service providers that provide us with specific services and unique process information on our behalf. These services may include providing customer support, performing business and sales analysis, supporting our website functionality, facilitating payment processing, supporting contests, surveys, and other features offered on our Website.
• Certain legal obligations: We may be required to disclose personal information if directed by a court of law or other governmental entities. We will attempt to give you prior notice before disclosing your information in response to such a request.

EEA/EU Data Subjects

If you are habitually located in the European Union or European Economic Area (EU/EEA), you generally have the right to access, rectify, or erase your information, as well as the right to restrict and object to certain processing of your information. While some of these rights apply generally, certain rights apply only in certain limited circumstances. We briefly describe the Data privacy rights below:

We enable you to make numerous choices about your data: Below is the following data protection rights you have when using our services.

• Right to update or correct: Suppose you wish to access, correct, update or request deletion of your personal information. In that case, you can do so at any time by contacting our support team at the information provided at the bottom of this Privacy Policy.
• Right to access your data: If you request access to your data, we will confirm whether we hold your information and provide you with a copy, explaining how we process it and why, how long we store it for, and your rights associated with it.
• Right to delete your Data: If you request the deletion of your personal information, we will erase it. Please note that we will need to retain your information for certain period to fulfill our legal obligations, establish exercise, or defend a legal claim
• Right to opt-out from receiving marketing emails: You have the right to opt-out of the email marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing emails we send you.
• Withdraw Your Consent: Similarly, if we have collected and processed your personal information with your consent, you can withdraw your consent at any time. Please note that withdrawing your consent may affect your Software access, and subscription.

Right to Complaint: You have the right to complain to a data protection authority about our collection and use of your personal information. Please contact us for more information at Info@intuitionsoftech.com.au, and our data protection officers will be happy to assist.

How to Request Access/Deletion to Personal Information

You may request access or deletion of your personal information with us by sending an email to Info@intuitionsoftech.com.au.

Our Policy Towards Children

The website and services are not directed to children under eighteen (18) years of age. Intuition Softech Australia complies with the European Union GDPR Children’s Online Privacy Regulations. We do not knowingly request to collect personal information from any person under the age of 18.  Please notify us if you know of any individuals under the age of 18 using our website to prevent them access to our Services.

Data Storage

Intuition Softech Australia uses third-party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the website. Intuition Softech Australia owns the code, databases, and all rights to the services and software provided herein.

Data Security

We are committed to maintaining your data’s security, having measures in place to protect against the loss, misuse, and alteration of the data under our control. We employ modern and secure techniques to protect our systems from intrusion by unauthorized individuals, and we regularly upgrade our security as better methods become available. Our data centers and our partners utilize new physical security measures to prevent unauthorized access to the facility.

Please be aware that no security measures are perfect or impenetrable. Therefore, we cannot (and do not) guarantee the absolute security of personal data.

Terms and Conditions

To learn more about our terms and conditions, please visit our Terms of Service page, which establishes the use, and disclaimer, governing our website’s usage.

Jurisdiction

The court of Sydney, NSW Australia, and the GDPR laws shall govern this privacy policy and terms of service found on this website.

Changes To our Privacy Policy

Intuition Softech Australia continually strives to implement new technologies and processes to protect you better, your privacy, and your use of the service. As a result, changes to this privacy policy may be made by Intuition Softech Australia from time to time. In no event will these changes result in the degradation of any security measures designed to protect you from unauthorized disclosure.

Comments and complaints

If you have any questions comments and complaints about this privacy policy, please contact us at Info@intuitionsoftech.com.au