Salesforce

Healthcare

With the help of Salesforce Health Cloud, patients and doctors can keep track of their records and interact with each other. By consolidating various sources of medical information into one place, you can see each patient’s profile from every angle.

Medical tests

Preferences for personal communication

Medical conditions

Visit records

Current medications

Medical history data

Certinia ERP

Certinia ERP (enterprise resource planning) provides real-time financial information and automates the accounting process. As an add-on option for Salesforce CRM, this software solution offers real-time financial information and automates accounting functions. With Certinia ERP, users can streamline and organise financial management tasks across their entire organisation in a centralised, cloud-based environment.

Financial Force PSA

In FinancialForce PSA, enterprises and organisations manage and deliver professional services using a cloud-based project management system that enhances and automates management and delivery. In addition to project lifecycle monitoring, customer billing and invoicing, usability rate management, and company analytics, the software allows customers to manage their projects effectively and efficiently. It allows for seamless cooperation and communication between the sales and customer support teams, as well as total visibility into clients, projects, and receivables.

Additionally, FinancialForce PSA helps users to manage project lifecycle monitoring, customer billing and invoicing, usability rate management, and business analytics effectively and efficiently.

It enables smooth collaboration and communication between the sales and customer service teams, allowing them complete visibility into customers, projects, and receivables. It also facilitates seamless workflows between these teams.

Salesforce Industries Cloud

Salesforce Industries Cloud is a collection of cloud-based industry-focused products meant to assist businesses in industries such as healthcare, finance, and manufacturing in streamlining operations, managing customer interactions, and accelerating growth.

Salesforce Industries Cloud key features include some of the following:

It offers a variety of tools and services for managing industry-specific data, processes, and workflows, including data analytics, machine learning, and artificial intelligence. Salesforce Industries Cloud is built on the Salesforce platform and allows for considerable customization and integration. This enables businesses to customise their solutions to their individual requirements.

Salesforce Education Cloud

Providing a comprehensive view of students’ digital-first interactions throughout their educational journey is how Salesforce Education Cloud enables growth and success for higher education institutions and students. In addition to providing a networked campus community, this CRM is a comprehensive CRM designed for educational institutions like universities and colleges.
With the help of Salesforce Education Cloud, you can generate meaningful insights instead of siloed data and work on specialised solutions for activities such as:

Salesforce Scheduler

Using Salesforce Scheduler, appointment scheduling can be integrated into existing Salesforce operations to streamline appointment scheduling. It automates the scheduling, modification, and cancellation of meetings for your clients and employees based on predetermined subjects, venues, and times. It is a built-in appointment scheduling solution that provides all of the tools needed to streamline appointment scheduling in Salesforce. Appointment scheduling can be integrated into existing Salesforce operations using Salesforce Scheduler. This will automate the scheduling, modification, and cancellation of meetings for your clients and staff with predetermined subjects, venues, and timeframes.

What Is MuleSoft?

MuleSoft is an enterprise-grade integration platform that enables businesses to connect their applications, data, and devices across different environments and technologies. It provides a unified platform for building and managing APIs, integrating data and systems, and orchestrating business processes. The MuleSoft Anypoint platform enables developers to integrate platforms that would otherwise be incompatible. It allows developers to make use of pre-existing APIs, templates, and even custom-built APIs.

What Is Salesforce Sales Cloud?

The Salesforce Sales Cloud is a CRM platform that allows marketing, sales, and customer service in both business-to-business (B2B) and business-to-consumer (B2C) contexts. It is a Salesforce application designed to assist organisations in the following ways:

Customer Success Cloud

Customer Success Software is a complex programme that uses client data from your existing technology stack. It offers you a comprehensive view of your customers’ journey and account health. This solution often offloads the time-consuming chore of managing and monitoring customer success metrics.

It accomplishes this by recognising and implementing significant insights that boost engagement and drive growth. By acquiring the correct data about your customers, you may enhance retention, generate additional sales opportunities, and improve customer health ratings.

Certinia PSA

Certinia PSA is a project management software system that is cloud-based and enhances and automates the management and delivery of professional services supplied by enterprises and organisations.

This software solution is highly valuable because service providers may use it to increase their profitability while enhancing their ties with existing clients. Certinia PSA enables customers to successfully and efficiently handle project lifecycle monitoring, client billing and invoicing, usability rate management, and company analytics.

Dynamic Salesforce CPQ

Salesforce CPQ, commonly known as Revenue Cloud, is a native Salesforce software solution designed to help sales teams generate more accurate and customised quotes. This software solution is also appropriate for sectors dealing with products, gas, oil, and chemicals. It is also appropriate for life sciences, professional services, healthcare, banking, and financial services.

It is user-friendly and can be accessed from any location and from any device because it is a component of cloud technologies. It offers centralized access to your business’s products and services, prices, and client information, which significantly boosts efficiency.

Field Service Lightning

Field Service Lightning is a Salesforce Service Cloud Suite component that promises to improve and optimise field service operations across a variety of businesses.

Despite being a component of the Service Cloud Suite, Field Service Lightning can be used as a stand-alone software solution.

Organisational workforces are expanding, and firms must provide services on the go. As a result, businesses sought a unified software solution that would allow them to successfully interact with field service technicians, dispatchers, managers, and mobile workers.

Community Cloud

Salesforce Experience Cloud, previously known as Community Cloud, is a digital experience platform designed to improve connections between company partners, clients, and workers.

In order to interact and share screens, this digital solution utilises a social CRM platform.
Employees can use Salesforce Community Cloud for a variety of tasks at work, including:

Marketing Cloud

Cloud-based marketing automation platform Salesforce Marketing Cloud enables companies to engage with customers across multiple channels, such as email, social media, mobile, and web. Customers and prospects can benefit from creating, managing, and optimizing personalized marketing campaigns.

The Marketing Cloud platform offers a range of tools and features, including email marketing, social media management, advertising, content management, data management, and analytics. Businesses can capture and analyze customer data from various sources, including web activity, social media interactions, and email responses, and use this information to tailor their marketing messages and campaigns. Salesforce Marketing Cloud is particularly useful for businesses looking to scale their marketing efforts and deliver consistent messaging across multiple channels. It also integrates with other Salesforce products, such as Sales Cloud and Service Cloud, to provide a seamless customer experience across the entire customer journey.

Marketing Cloud Account Engagement

Salesforce Marketing Cloud Account Engagement, or Pardot, is a B2B marketing automation software solution that focuses on lead generation and lead nurturing.

It is essentially designed to bridge the gap between the marketing and sales teams and enable them to collaborate effectively.

To keep up with the incredible eCommerce business progress, the Salesforce Commerce Cloud solution is constantly expanding and improving its offers and capabilities. It makes it possible to always have a comprehensive feature set, allowing you to stay ahead of your competitors.
The platform’s primary selling point is that it liberates your company from having to worry about keeping up with technological advancements or managing a tech roadmap by providing eCommerce as a SaaS solution.

Commerce Cloud

Salesforce Commerce Cloud is a highly customizable cloud-based software-as-a-service (SaaS) eCommerce solution that was previously known as “Demandware.”

For a fully optimized eCommerce experience, this platform delivers best-in-class features and functionalities that have been developed and improved over the years.

The platform’s primary selling point is that it liberates your company from having to worry about keeping up with technological advancements or managing a tech roadmap by providing eCommerce as a SaaS solution.

Salesforce Commerce Cloud solution is constantly expanding and upgrading its offerings and capabilities to keep up with the tremendous rate of advancement in the eCommerce industry.